Refund Policy

Contact us at [email protected] for questions related to refunds and returns.

You cannot cancel or change your order if the goods you have ordered are manufactured, measured or custom-made to your requirements as these goods will not be re-sellable to us. We regret that once your order has been accepted by us in relation to such goods and entered on our manufacturing process, we are unable to accept changes to these goods or cancellation of your order. If prior to delivery you do wish to change your order or cancel it after we have accepted it, please contact us as soon as possible by email or by telephone and we will try to assist you. Our acceptance of cancellation of your order will be subject to retention by us of a handling charge equal to 40% off the invoice value. The balance of the price paid will be reimbursed to you within 30 days of notification of cancellation by re crediting your Bank Account or Credit Card.

Refunds

As our products are custom made and the manufacturing process will begin after a set period of 24 hours, you are only able to cancel or change your order by contacting us the next business day (Monday to Friday) from placing your order.

If a cancellation of the order is required within the 24-hour period of placing the order, monies will be credited to Your Bank Account or Credit Card within 7 days of notification. Refunded money may take a few days to show in your account after electronic transfer, we cannot be held responsible for interbank transfer delays.

We reserve the right to cancel your order if: We have insufficient stock to deliver the goods you have ordered |You require delivery outside of Australia | One or more of the Goods was listed at the incorrect price due to typographical error or an error in the pricing information made by us and/or received by us from our suppliers. If we do cancel your order we will notify you by email and will re credit to your account any sum deducted by received by us from your credit card or Direct Debit as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

We shall have no liability to you for any failure to deliver goods you have ordered or for any delay in doing so or for any change of the specified delivery date or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, third party default, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

We only replace items if they are defective or damaged.

Affordable Curtains & Blinds Online offer a 5 year manufacturer’s guarantee on manufacturing faults.

We reserve the right to either replace or repair the product and it may be necessary to return the goods to us for inspection prior to a replacement goods being despatched as per the Consumer Guarantee guidelines.

To return your product, you should mail your product to Warehouse 19 3/34 Innocent Street Kings Meadows Tas 7249

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at [email protected] for questions related to refunds and returns.

Terms and Conditions

Last updated: 22/03/2024

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://www.affordablecurtainsandblindsonline.com.au website (the “Service”) operated by Affordable Curtains and Blinds Online (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Refunds, Changes and Cancellations

You cannot cancel or change your order if the goods you have ordered are manufactured, measured or custom-made to your requirements as these goods will not be re-sellable to us. We regret that once your order has been accepted by us in relation to such goods and entered on our manufacturing process, we are unable to accept changes to these goods or cancellation of your order. If prior to delivery you do wish to change your order or cancel it after we have accepted it, please contact us as soon as possible by email or by telephone and we will try to assist you. Our acceptance of cancellation of your order will be subject to retention by us of a handling charge equal to 40% off the invoice value. The balance of the price paid will be reimbursed to you within 30 days of notification of cancellation by re crediting your Bank Account or Credit Card.

As our products are custom made and the manufacturing process will begin after a set period of 24 hours, you are only able to cancel or change your order by contacting us the next business day (Monday to Friday) from placing your order.

If a cancellation of the order is required within the 24-hour period of placing the order, monies will be credited to Your Bank Account or Credit Card within 7 days of notification. Refunded money may take a few days to show in your account after electronic transfer, we cannot be held responsible for interbank transfer delays.

We reserve the right to cancel your order if: We have insufficient stock to deliver the goods you have ordered |You require delivery outside of Australia | One or more of the Goods was listed at the incorrect price due to typographical error or an error in the pricing information made by us and/or received by us from our suppliers. If we do cancel your order we will notify you by email and will re credit to your account any sum deducted by received by us from your credit card or Direct Debit as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

We shall have no liability to you for any failure to deliver goods you have ordered or for any delay in doing so or for any change of the specified delivery date or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, third party default, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

We only replace items if they are defective or damaged.

Affordable Curtains & Blinds Online offer a 5 year manufacturer’s guarantee on manufacturing faults.

We reserve the right to either replace or repair the product and it may be necessary to return the goods to us for inspection prior to a replacement goods being despatched as per the Consumer Guarantee guidelines.

To return your product, you should mail your product to Warehouse 19 3/34 Innocent Street Kings Meadows Tas 7249

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at [email protected] for questions related to refunds and returns.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Affordable Curtains and Blinds Online and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Affordable Curtains and Blinds Online.

Affordable Curtains and Blinds Online has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Affordable Curtains and Blinds Online shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Privacy Policy

Last updated: 14/04/2020

Affordable Curtains and Blinds Online (“us”, “we”, or “our”) operates the Affordable Curtains and Blinds Online website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.affordablecurtainsandblindsonline.com.au

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.